Ups Online Customer Service Rep - Work From Home -id-174
UPS is hiring Online Customer Service Representatives to provide top-notch support to our valued customers. Join a team that values efficiency, innovation, and exceptional service while enjoying the convenience of working remotely.
Responsibilities:
- Assist customers with inquiries about shipments, tracking, delivery schedules, and account-related concerns.
- Provide solutions to customer issues with professionalism and efficiency.
- Process order modifications, cancellations, and refunds when necessary.
- Maintain accurate records of customer interactions in the system.
- Collaborate with internal teams to resolve escalated issues.
- Ensure a positive customer experience by delivering high-quality service.
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Requirements:
- High school diploma or equivalent (some college preferred).
- Strong verbal and written communication skills.
- Customer service experience is a plus but not required.
- Ability to work independently and manage time effectively.
- Basic computer skills and familiarity with online communication tools.
- Reliable internet connection and a quiet workspace.
Benefits:
- Competitive pay with performance incentives.
- Flexible work hours to accommodate your schedule.
- Paid training and professional development opportunities.
- Opportunities for career growth within UPS.
- Work-from-home convenience.
Health Insurance & Additional Perks:
- Comprehensive medical, dental, and vision coverage.
- 401(k) retirement plan with company contributions.
- Paid time off and holiday pay.
- Employee discounts on UPS services and partner brands.
Why Join Us?
UPS is a world leader in logistics, committed to providing outstanding service while fostering a supportive and inclusive work environment. When you join our team, you become part of a company that values innovation, teamwork, and employee growth. Work remotely while making a real impact on customers and being part of a reputable organization that invests in its people.
How to Apply:
Ready to start your journey with UPS? Apply now by submitting your resume and completing the online application. Click to apply and take the next step in your career with a trusted global company!
