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Senior Product Manager (Remote US) ID-11913

As a Senior Product Manager working on the Marketplace Engine team, you will make mission-critical marketplace balancing decisions that will maximize member satisfaction, pal retention, and financial outcomes. You will lead a multidisciplinary team of engineers, data scientists and growth specialists responsible for delivering the supply/demand model and enable its application in everyday operations via shared services and across internal systems and tools.

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Essential Job Functions:

• You set the bar high - from your own contributions to the people you work with, to the products you work on

• You’re a compassionate leader - you lead by example with empathy and care for your end-users, your colleagues, and your stakeholders

• You’re a systems thinker - You can distill the complex into the simple, and understand the various parts of a problem and its dependencies

• You’re a customer-centric builder - you’re passionate about always putting the user experience first

• You exhibit an extreme ownership mentality - you have a bias for action, you don’t shy away from the hard stuff, and dig in to get to the bottom of problems

• You have an inquisitive mind and analytical curiosity - your first instinct is to ask questions and understand instead of rushing to an answer

• You’re forever a student - you’re constantly identifying ways to improve yourself, the quality of your work, the product, and the team

• You’re a clear and effective communicator - you write and speak well, and leverage different mediums to gain consensus and alignment

Requirements:

• 5+ years in Product Management at a marketplace technology company

• Ability to inform and evaluate engineering decisions

• Strong data-driven problem-solving skills

• Non-hierarchical, with a willingness to roll up your sleeves, multitask and dive into details

• A lack of ego, driven by group outcome, not the individual outcome

• Committed to supporting a diverse, inclusive, and collaborative work environment

Salary & Benefits:

• Market Competitive Salary

• Healthcare, Vision, Dental

• PTO

• 401K

About Papa

Papa’s mission is to support families throughout the aging journey. Every day 11,000 people in the United States turn 65. Loneliness is a disease and Social Determinants of Health have huge impacts on people’s lives. The Papa team and our tens of thousands of Papa Pals are here to provide companionship, support, and care to millions of families.

Backed by amazing partners, Papa has raised over $90M in funding. Our investors include Tiger Global Management, Canaan, Comcast Ventures, Pivotal Ventures (Melinda Gates’ fund), Initialized Capital, Sound Ventures (Ashton Kutcher’s fund), Y Combinator, Operator Partners, and Magnify Ventures.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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