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Online Chat Support AssistantID-12116

Auto-Owners Insurance is seeking a part-time Online Chat Support Assistant to join our team in Chicago, Illinois. As an Entry Level position, we require at least 1 year of experience in a customer service role. The ideal candidate will possess a resilient and driven personality, as well as demonstrate emotional intelligence and teamwork skills.

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Responsibilities...

- Respond to customer inquiries and provide assistance through online chat support

- Resolve customer issues and complaints in a timely and professional manner

- Collaborate with team members to ensure a seamless customer experience

- Maintain accurate records of customer interactions and transactions

- Stay up-to-date on product knowledge and company policies

Requirements:

- 1 year of experience in a customer service role

- Excellent communication skills, both written and verbal

- Ability to multitask and work in a fast-paced environment

- Strong problem-solving skills and attention to detail

- Proficiency in computer applications and online communication tools

In addition to a competitive salary, Auto-Owners Insurance offers benefits such as parental leave, life insurance, and training and professional development opportunities. We prioritize employee well-being through health and wellness initiatives in our working environment.

Equal Opportunity Statement:

Auto-Owners Insurance is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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