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Integrated Services Specialist ID-12030

Job Description

Are you an ambitious and organized Integrated Services Specialist looking to join a leading and innovative healthcare services provider? CVS Health is looking for a passionate and customer-service oriented professional to join our team and provide integrated services support. In this role, you will be responsible for providing excellent customer service to patients and healthcare providers, while also ensuring accuracy of all customer orders. You will leverage your keen focus on detail and organizational skills to ensure all customer orders are accurately processed in a timely manner.The ideal candidate for this position has previous experience in a customer service or healthcare environment, strong communication and problem-solving skills, and a positive attitude. If you are looking for an opportunity to join an industry leader and make a positive impact on patient care, then this is the job for you!

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Responsibilities:

1.            Provide excellent customer service to patients and healthcare providers.

2.            Ensure accuracy of all customer orders.

3.            Leverage keen focus on detail and organizational skills to ensure orders are accurately processed in a timely manner.

4.            Utilize strong communication and problem-solving skills to resolve customer issues.

5.            Maintain a positive attitude and provide a high level of customer service.

6.            Monitor customer feedback and take appropriate action to ensure customer satisfaction.

7.            Document and maintain customer records in accordance with established procedures.

8.            Participate in team meetings and contribute to the development of processes and procedures.

9.            Perform other duties as assigned.

Job Qualifications

•             Ability To Multi-Task

•             Ability To Work Independently And As Part Of A Team

•             Excellent Communication Skills

•             Detail-Oriented

•             Knowledge Of Pharmacy Operations

•             Ability To Analyze And Interpret Data

•             Proficiency In Using Microsoft Office And Related Software

•             Problem-Solving And Critical Thinking Skills

Required Skills

•             Documentation

•             Process Improvement

•             Project Management

•             Data Entry

•             Networking

•             Troubleshooting

•             Network Security

•             Communication

•             Time Management

•             Logistics

•             Technical Support

•             Problem Solving

•             customer service

•             System analysis

•             Software Installation

Soft Skills

•             Communication

•             Leadership

•             Negotiation

•             Public Speaking

•             Time management

•             Interpersonal Skills

•             Critical thinking

•             Teamwork

•             Adaptability

•             Problem-Solving

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