[Hiring] Referral Coordinator @Pair Team ID-12192
About Pair Team
Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.
Pair Team cares for the highest-need Medicaid recipients through a community-led model. We build local partnerships with shelters, food pantries, and other community-based organizations to turn them into a site of care. As a support system for the community, we provide wraparound clinical services, up-skill CBO staff to become Community Health Workers, and utilize our proprietary data-driven technology platform, Arc, for care coordination.
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Through Medicaid MCOs, we provide healthcare for hard-to-reach, high-need individuals, while sharing healthcare dollars with community groups to expand their social support programs.
Our Values
- Lead with integrity: We keep our commitments and take responsibility for our actions.
- Embrace challenges: We help each other to learn and provide feedback using candor and kindness.
- Break through walls: We go the extra mile for our patients, partners and one another.
- Act beyond yourself: We build each other up and respect boundaries.
- Care comes first: We hold ourselves to the highest standards for our patients.
About the Opportunity
Pair Team is looking for a highly motivated full-time Referral Coordinator who will serve as a crucial liaison between our patients, providers, Plans, and internal team. You will manage and facilitate the referral process, ensuring that our patients receive prompt communication and timely care.
What You’ll Do:
- Process, track, and coordinate patient referrals to ensure timely scheduling of appointments.
- Schedule PCP and/or specialist appointments for our patients.
- Coordinate with pharmacies (meds has been received, meds have been picked up, etc).
- Verify patient PCP and insurance (including prior auth requirements).
- Coordinate Release of Information.
- Assist with non-urgent patient follow up and/or information collection.
What You’ll Need:
- 1+ years of backend healthcare and/or operations experience in a fast-paced healthcare environment.
- Confidence to own your role and propose solutions to be successful.
- A results driven attitude with a proven track record of exceeding performance indicators.
- Strong technical skills and comfort with utilizing multiple technology platforms simultaneously.
- Excellent proficiency with technology, like GoogleSuite applications, Slack, and Looker (or other comparable data tools).
- Requires a quiet, HIPAA compliant and internet connected space.
- Dedicated to supporting and improving the care for many underserved populations.
Because We Value You:
- Compensation: $22-23/hour (depending on experience).
- Comprehensive health, vision & dental insurance.
- 401k plan.
- Flexible vacation policy.
- We provide the equipment needed for the role.
- Monthly $100 work from home expense stipend.
- Mileage/gas reimbursement for your on-site days, if applicable.
- Opportunity for rapid career progression.
Pair Team is an Equal Opportunity Employer. We value diversity and strive to provide an inclusive environment for all applicants and employees.
