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Zuora Administrator ID-10522

Job Description

 

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Our team is seeking a Zuora Admin who will be responsible for administration tasks and projects across the portfolio of quote to cash internal business tools at TriNet Zenefits. Support daily operational processes related to multiple billing cycles, dunning, and other billing/monetizer processes. Make appropriate recommendations to ensure daily operations are efficient. Support business users and help troubleshoot simple to complex application issues. Manage launch of the new products and changes to existing product rules. Manage and enhance salesforce integration and customized solution across the systems Balance technical and business priorities to accomplish shared goals, and build relationships with peers and stakeholders

Job Qualifications

  • 3-4 years of Zuora Developer experience to support day-to-day queries and analysis from business, finance, dev, QA
  • Experience serving as the primary Zuora Application Administrator as well as working in a SaaS company
  • Conversant with Zuora Admin/ Subscription Billing, Development and Integration tasks
  • Hands-on Zuora workflow experience is required to automate new workflows and enhance the existing ones

Required Skills

NetSuite

Avalara

Great time management

Technical implementation skills

Payment Gateways

Zuora APIs

Soft Skills

Driven and self-motivated

Organizational skills

Adaptability

Problem Solving Skills

Attention to detail and accuracy

Multi tasker

Communication & Listenings Skills

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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