Virtual Monitoring Attendant - Part time - Night Shift ID-10173

November 23, 2024

Description:

Please note that this position is not Remote and does require you to work on campus at Loyola.

Responsible for assisting the nursing staff in the continuous monitoring of patients requiring close observation via remote camera monitoring. Works cooperatively with the nursing staff and other patient health care personnel to maintain a safe environment and ensure optimal patient safety and comfort. This position works under limited supervision and receives direction and guidance from the Manager of Virtual Monitoring.

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Capable of continuous monitoring of up to 16 patients at one time (When monitoring 16 patients, each patient window can be as small as 9"). Remains alert at all times while on duty. Continual selection of patient windows for audition of patient concerns. Recognizes behaviors that could result in potential harm to patient. Supports the plan of care for patient requiring virtual monitoring. Verbally redirects patient over digital 2-way audio device using a microphone and headset. Immediately summons the nursing staff if the patient requires assistance. Documents according to guidelines in an accurate and timely manner. Provides nursing staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Participates in collaborative identification and reporting of patient safety issues. Seeks assistance with removal of any potential safety hazard from room and reports findings to appropriate staff members.

QUALITY/SAFETY/REGULATORY: Provides nursing staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Participates in collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance from Nursing staff with removal of any potential safety hazard from room. Recognizes and communicates issues/occurrences utilizing established lines of authority and assists in identifying ways to resolve variances or unacceptable outcomes. Collaborates with virtual monitoring leadership to prioritize/ allocate use of monitoring resources. May support learning opportunities to meet the educational needs of patient/family. Provides for patient comfort, safety, and protects dignity, privacy and confidentiality. Maintains required department confidentiality and abides by HIPPA regulations. Responsible for maintaining and participating in departmental/organizational meetings, in-services and educational opportunities. Supports and abides by all medical center, departmental, and safety policies and procedures. Proactively identifies safety concerns surrounding the work environment. Performs other responsibilities as requested by supervisor, manager or department head.

COMMUNICATION: Communicates with internal/external customers/colleagues in a courteous, positive, empathic and professional manner. Provides shift-to-shift hand off to virtual monitoring attendants and nursing staff of pertinent information/ behaviors. Speaks calmly, clearly, and courteously. Communicates consistently with colleagues in a professional and respectful manner and accepts assignments willingly. Provides patient with explanations as necessary but does not counsel or provide opinions

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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