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Technical Program Manager 6 - Games Social, Trust and Safety ID-10536

Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

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The Role

 

In addition to great shows and movies, our membership also includes exclusive access to a growing portfolio of high-quality games. The games platform team is looking for a Technical Program Manager to drive the delivery of new Social capabilities, and align these social plans with the execution of our Trust and Safety roadmap in Netflix’s relatively nascent opportunity in games.

 

The games Social and Trust & Safety Technical Program Manager will partner closely with Product Managers to drive impactful cross-functional programs both within the games platform and across the company. The role requires strong coordination and collaboration with engineering teams in our core platform, games UI, design, product, data science, and the Netflix Game Studios organization. This role has the direct opportunity to impact a key objective for games - to move members from saying “Wait, Netflix has Games?” to “Do you want to play the latest Netflix Game together?”

 

Responsibilities

 

Leading multiple cross-functional programs, in collaboration with product, engineering, design, and data science.

 

Provide deep domain expertise to form technical strategies with engineering partners.

 

Drive engagement with internal partners, work to decompose requirements into technical execution plans with measurable milestones, effectively optimize scope and schedule, manage cross-functional dependencies, and proactively manage risks.

 

Craft clear communication of progress toward goals, reporting status to stakeholders and leadership.

 

Requirements

 

10+ years of technical program management experience

 

Deep understanding and point of view on social platforms and social experiences

 

Experience in Trust and Safety platform capabilities

 

Direct experience in the games industry is beneficial (TPM, Product, Development, etc.)

 

Enjoys orchestrating multi-organizational impacting software programs with many moving parts

 

Proven experience creating partnerships with cross-functional teams, driving large-scale technical strategies, debating technical approaches, and building long-term scalable solutions

 

Able to identify gaps in solutions  and weigh in on product vs. technology tradeoffs

 

Excellent written and verbal communication skills, including the ability to clearly articulate business impact and technical constraints tailored to the audience

 

Self-starter who enjoys tackling 0 to 1 problem spaces and quickly bringing organization and direction

 

Exemplify the Netflix culture by understanding, advocating, and demonstrating its values

 

Location of work

 

Our organization has a distributed team across the US. We are considering both candidates who are willing to relocate to Los Gatos, California, and fully remote candidates (remote in the US with approximately monthly travel to Netflix HQ as needed for meetings). The expectation is that candidates will work during core Pacific Standard Time business hours.

 

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000 - $720,000.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

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2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

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10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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