System Operator Job Details | Entergy ID-10418
Safely and effectively manage the operations of Entergy's bulk electric system from within the Transmission Control Center. Effectively interact over the phone with MISO, field crews,substation personnel,contractors, neighboring power entities and other system operations personnel while carefully monitoring system conditionsto anticipate and mitigatepotentially dangerous and costly systemissues which might impact reliability of the bulk electric system. System operators continually train to hone their system knowledge and utilize simulation to practice new situations whichbroaden their expertise. Effectively respond and restore the bulk electric system to safe operating conditions before, during and after major system disturbances.Relies on extensive experience and judgment to plan and accomplish goals.
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JOB DUTIES/RESPONSIBILITIES:
Demonstrate effective understanding of general operating instructions, Entergy T&D Safety Manual, and Switching Tagging & Clearance Procedures
Identify and contribute to the resolution of complex technical, operational and organizational issues
Develop and maintain effective working relationships with internal and external stakeholders and key strategic partners
Direct Entergy's switching tagging and clearance processes in a way that will reinforce Entergy's commitment to safety
Operate the Entergy Control Area in compliance with all applicable FERC, NERC, and SERC Operating Policies to ensure the security and reliability of Entergy's Bulk Power System and avoid potential regulatory violations
Monitor Transmission System parameters (i.e. voltage, line flows, equipment loading, alarm conditions, etc.) in real-time and initiate appropriate corrective actions as needed
Maintain Entergy's system within SOL and IROL limits; maintain accurate documentation concerning system conditions and actions taken (i.e. record essential system operating details in the appropriate manner and medium)
Schedule, coordinate, and direct personnel in the performance of routine and emergency switching for transmission line and substation equipment outages; including planning and issuing switching orders as required for scheduled outages and taking mitigating actions following unscheduled outages
Communicate transmission system status to internal and external customers as permitted by FERC guidelines to ensure that Entergy executives and key stakeholders are aware of Bulk Power System conditions, restoration efforts and risks
Maintain transmission grid awareness by analyzing and appropriately responding to transmission and substation equipment SCADA alarms
Perform actions and assume responsibility as required for areas containing Cyber Security Assets
Establish and maintain effective working relationships with peers and Transmission Control Center customers
MINIMUM REQUIREMENTS:
Minimum Experience:
System Operator Trainee: NERC System Operator certification to be obtained within the first 12 months of employment *If unable to obtain certification in the specified time period, employment for this position will be terminated.
System Operator I: Minimum experience level as a System Operator Trainee AND must be NERC System Operator certified and able to independently perform core functions of a System Operator
System Operator II: At least 3 years of experience as an Operator I or equivalent experience
System Operator, Sr: At least 3 years of experience as an Operator II or equivalent experience
Minimum Knowledge, Skills, and Abilities:
Exhibit and continually display effective utilization and internalization of Entergy Employee Practices and behaviors related to respect, open & trusting interactions, diversity & inclusion, accountability, safety, flexibility, leadership and communications
Demonstrate effective interpersonal and communication skills necessary to develop relationships, which will promote an atmosphere of mutual trust and respect
Utilize appropriate analytical and technical skills to understand, communicate and resolve issues in response to a dynamic and changing work environment
Ability to manage multiple priorities; effective prioritization of competing issues, and recognizing relevant constraints and opportunities
Effective communication to interact with personnel at all levels of organization
People management skills, including the ability to effectively coach others and hold others appropriately accountable
Ability to make and carry out clearly thought out operating decisions during both normal and emergency conditions
Ability to obtain NERC certification within the first twelve months of employment
If unable to obtain certification in the specified time period, employment for this position will be terminated
Strong technical and operational skills and ability to recognize "off normal" conditions per industry standards
Ability to work rotating shift
Ability to perform core duties of the job
Possess a strong computer proficiency
Any Certificates, Licenses, etc.:
NERC System Operator certification to be obtained within the first 12 months of employment
If unable to obtain certification in the specified time period, employment for this position will be terminated
Preference for the Following:
Four-Year Degree in a technical area, preferably Electrical Engineering or equivalent work experience to consist of the following:
Two, preferably four years, of Control Room Operator experience, Transmission/Distribution utility experience, or experience in a transferable technical field
Relevant military experience
Experience operating in an ISO, RTO or similar type market structure
Relay, substation, and/or control center experience
Electric Transmission or Distribution switching experience
Operational and technical knowledge of substation equipment & interpreting one-line diagrams
Demonstrated understanding of powerflow and powerflow principles
Openness and willingness to explore alternative approaches; willingness to drive change when needed