Sr Sales Executive Semiconductor Engineering Services ID-10406
About Capgemini
Capgemini is a global leader in consulting, digital transformation, technology and engineering services. We are at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms! Building on its strong 50-year+ heritage and deep industry-specific expertise, We enable organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries!
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Visit us at www.capgemini.com. People matter, results count Good project management
Principle Duties and Responsibilities
Experience of solutions for Contact Centers and digital channels
Experience in building solution and implementing Amazon Connect CCaaS
Management of Consultants or Process Transformation/Improvement team
Experience within commercial modelling and sizing along with expertise in ability to estimate, size, come up with dependencies/assumptions in solutioning & operating Contact Centers.
Experience in creating Contact Center solutions closely with leads and clients, with emphasis on technical solution architecture and design, including telephony, CRM/KM, workforce management, staffing model development, etc.
Have lead the development and execution of end-to-end operational strategies and plans that enhance the client and consumer experience and successful execution of Contact Center pursuits.
Should be able to contribute to overall solution and service design, including operating model, service standards, and staffing pyramid, as well as staff vetting and hiring to build a high performing team that successfully delivers outcomes for targeted client priorities.
Proven ability to assess and provide strategic guidance to resolve mission critical problems, create outcome focused policies, and establish procedures that achieve business objectives.
Expertise/Experience with the application and infrastructure ecosystem in terms of Products and technologies for Contact Centers
Proven success transforming solutions into deliverables, in the Contact Center space: to include, Contact Center Operations, Workforce Management (WFM), Content and Knowledge Management (KM), Quality Assurance (QA), Training, Technology (CRM/KM, IVR/ACD, WFM, QM, etc.), Performance Management, Financial Management, Contract Management, Vendor Management, etc.
Process Improvement methodologies
A passion and desire to improve CX and support clients on their journey
Minimum 5 to 10 years of consulting experience or other relevant experience related to successful delivery of Contact Center Technology Solution involving Amazon Connect for opportunities as part of Presales solutions team
Minimum 7 to 10 years of experience working in multi-client BPO provider with Contact Center Technology platforms predominantly having worked on Amazon Connect, Genesys cloud etc. with additional experience is contact center platforms Summary
As the Sr. Sales Executive for our Semiconductor Engineering Division at Capgemini Engineering, you will lead the networking and client relationships for current and prospective clients within the semiconductor sales and Industry for a global product engineering services company. In this important role, you will develop successful sales strategies and expand our business with semiconductor clients through comprehensive solutions in chip design, software, hardware, supply chain, and sustainability.
Key Responsibilities
Develop and maintain relationships with key decision-makers at semiconductor accounts, positioning Capgemini’s end-to-end design services, including pre/post-silicon validation and embedded software.
Apply industry expertise to develop solutions that address complex business and technology needs aligned with customer product roadmaps.
Engage with senior management levels to strategize pursuits, develop account maps, and identify target opportunities in consultation with Capgemini’s technical architects.
Initiate and cultivate relationships at prospective accounts through existing network connections.
Build and drive a robust pipeline of sales opportunities to closure.
Required Skills And Experience
At least 5-8+ years of experience in complex semiconductor services sales, particularly in ASIC design services.
Minimum of 5 years in Sales Pursuit Management.
Minimum of 5 years of direct sales with a quota of $10M or more.
Bachelor’s degree in electrical or computer engineering, or equivalent work experience (minimum 12 years).
Strong understanding of semiconductor ecosystem, including relationships with foundries, EDA companies, and IP providers.
Background in ASIC Design or Semiconductor Technology R&D is advantageous, ideally with experience in both product and service environments.
Outstanding communication and presentation skills, with experience in high-value deal negotiations at the C-level.
Proven ability to navigate complex client organizations to access key executives, engineering, and procurement leaders.
Excellent networking abilities with both internal and external collaborators.
Proficiency in C-Level relationship building and management.
Demonstrated leadership, problem-solving, and decision-making abilities.
High level of professional integrity, credibility, and reliability.
Why Capgemini Engineering?
Join a global leader in engineering services and be part of a team that drives innovation and excellence. This role offers the chance to create a significant impact within a growing practice in one of the world’s leading product engineering organizations.
Life at Capgemini
Capgemini Supports All Aspects Of Your Well-being Throughout The Changing Stages Of Your Life And Career. For Eligible Employees, We Offer
Flexible work
Healthcare including dental, vision, mental health, and well-being programs
Financial well-being programs such as 401(k) and Employee Share Ownership Plan
Paid time off and paid holidays
Paid parental leave
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Mentoring, coaching and learning programs
Employee Resource Groups
Disaster Relief
About Capgemini Engineering
World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has more than 55,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense,
Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.
