Social Media Content Moderator -Onsite-Bilingual Portuguese/English 1036

November 22, 2024

Job Description :

Area:

The Trust & Safety team is comprised of an elite group of policy gurus, critical thinkers, specialists, and admins, whose mandate is keeping our clients content compliant through crafting, debating, implementing, adjusting, and enforcing, content policy.

Other Jobs You May Be Interested In

Responsibilities

Review posts, photos and listing content according to the clients policies, workflows and targets while upholding a high standard of accuracy and quality

Review content that has been flagged by our users or systems and escalated

Investigate and resolve complex issues regarding content within agreed-upon turnaround times and standards of quality

Understand and remain current with community guidelines and review content in accordance to defined policies and procedures

Stay up to date with current events and news in the U.S.

Maintain a consistent and transparent review methodology

Consistently meet daily and weekly targets

Qualifications

High School Diploma (BS - good to have, preferably in Journalism, Political Science, or related field)

Thorough understanding of online news and the internet

Have strong interest and knowledge regarding current events and news in the U.S

Experience with political content preferred

Ability to learn quickly and provide sound judgment to classify content based on a set of policies, you will need to navigate through ambiguity

Must be comfortable reviewing sensitive content, including graphic pornography, violence, drug use, child abuse, etc.

Ability to work differing work rotations/shifts and non-standard work hours (including weekends)

Strong written and oral communication skills

Fluency in English

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER