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Remote CNC Technical Support Specialist id-1310

Job Title: Remote CNC Technical Support Specialist

About the Role
This is a full-time role requiring just 30 hours per week, offering amazing medical and dental benefits at a low cost. The target salary range is $70,000–$80,000, and you'll enjoy working from home with a comprehensive training plan to set you up for success. 100% paid for medical and dental benefits. MUST have an Illinois address

What You'll Do:

  • Answer inbound phone calls and respond to customer emails.
  • Troubleshoot and resolve CNC-related issues remotely.
  • Provide technical guidance on CNC machine centers and equipment such as Amada, Mazak, Makino, Haas, Doosan, DMG, Kitamura, Fanuc, and related equipment.
  • Maintain clear and professional communication with clients.

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What You Bring:
  • Extensive experience with CNC machinery and equipment listed above.
  • Strong troubleshooting skills for CNC machine centers.
  • Excellent verbal and written communication skills.
  • Ability to work independently in a remote setting.
Why Join Us?
  • Fully remote work-from-home role with flexible hours.
  • Comprehensive training plan to ensure your success in the role.
  • Competitive salary and benefits, including low-cost medical and dental coverage.
  • Opportunity to share your CNC expertise and help others succeed.

Apply now to bring your CNC skills to a rewarding work-from-home role!

#ZR

Company Description

The team at JSK Recruiting, Inc. prides itself on providing boutique-level services combined with the resources of a larger recruiting firm. We forgo the traditional nine-to-five workday model in favor of complete accessibility. We are here for our clients and candidates when they need us most.

With 12 years of experience in the field of supply chain and manufacturing recruiting, we maintain the relationships that employers are looking for in a recruiting firm as well as those that talented professionals need when they are ready to make a career change.

At JSK Recruiting, we provide complete recruiting services, from sourcing candidates to organizing the interview process. Finding both long-term employees and rewarding careers across manufacturing and supply chain positions has never been easier.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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