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QA Lead (Web and/or Mobile) ID-11129

As QA Lead at Namecheap, you will be responsible for Quality Assurance processes for a set of Mobile applications. The team develops Thunderbolt, a revolutionary app that uses domains as IDs to enable communication without phone numbers or emails. This marks a significant leap in internet privacy and has the potential to impact millions of users worldwide.

Location: Hybrid or 100% remote!

Interview Process: This is a 4 stage process: A 45-minute HR conversation ➡️ A 1h Technical & Values discussion ➡️ A 1h30 Technical interview ➡️ 1h Cultural fit interview

Reporting to:  Vânia Marques, QA Lead

Your team: 17 people (2 Technical Leads, 1 Project Manager, 1 Product Owner, 1 Backend Developer, 1 Frontend Developer, 3 iOS Developers, 3 Android Developers, 4 Quality Assurance Analysts and YOU!)

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What will make your journey with us amazing?

  • A supportive management who cares about your well-being and is invested in your professional growth.
  • A culture of continuous learning, with clear targets and feedback.
  • A global company with over 2600 employees located in more than 26 countries around the world, including offices in 3 countries: Ukraine 🇺🇦, Portugal 🇵🇹, and India 🇮🇳.

What will you do?

  • Manage and develop the QA team
  • Establish efficient Quality Assurance processes for a set of Mobile applications
  • Make sure the development work is validated from planning to release
  • Manage the QA side of releases’ preparation, and make sure the Mobile apps publicly released have sufficient quality
  • Ensure transparency of QA efforts and make quality a shared priority
  • Continuously improve QA processes in the team

What will you bring?

  • Experience in team management (more than 5 people)
  • Good knowledge of software development methodology and software lifecycle processes
  • Advanced knowledge and understanding of software testing methodologies and techniques
  • Advanced experience in testing Mobile and Web Apps
  • Experience with requirement analysis and estimations
  • Experience writing and maintaining test documentation (bug reports, test cases, checklists) and using bug-tracking systems
  • Experience in backend testing working with Postman, Swagger (REST API)
  • Familiarity with CI/CD and VCS
  • Experience in testing client-server architecture
  • Experience with Charles Proxy or similar tools
  • Experience with databases
  • Experience working with logging and monitoring systems (e.g., Kibana, NewRelic

What’s in it for you?

  • Embrace work-life balance with hybrid/remote roles and flexible hours.
  • Enjoy 22 days + Birthday + Carnival Tuesday + 24th and the 31st December off.
  • Participate in team-building activities and events.
  • Utilize the best tools and technology for work.
  • Stay covered with comprehensive health insurance.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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