Manager of Store Operations ID-10906

December 2, 2024

Job Overview

We are seeking an exceptional Store Manager who will serve as the cornerstone of our retail operations. You will lead your team towards achieving outstanding sales performance and profitability, all while upholding the highest standards of company policy and customer service. Your leadership will create a vibrant shopping experience that encourages customer loyalty and motivates your team to excel.

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Cultivate a warm and engaging environment for customers, ensuring superior service.
Complete the Management Training Program to further develop your leadership capabilities.
Recruit, hire, and mentor a qualified Assistant Manager with insight from your District Manager.
Collaborate with your Assistant Manager to attract and train store personnel effectively.
Consult with your District Manager regarding personnel or operational challenges, or escalate to the Regional Vice-President or Senior Vice-President if necessary.
Maintain inventory shrinkage at or below 2.5% of annual sales and aim for a Shrink Check Test score of 80 or higher.
Enforce company safety protocols while fostering relationships with local law enforcement for security support.
Create weekly personnel schedules while adhering to budgetary constraints and promptly resolving issues.
Delegate responsibilities efficiently and ensure all employees are trained in their respective roles, in alignment with company policies.
Ensure organization and cleanliness throughout the store, including merchandise displays and stockroom areas.
Oversee the processing of merchandise receipts and ensure proper pricing according to company guidelines.
Communicate timely with the District Manager regarding defective merchandise, sales trends, and shipment issues.
Manage the store's cash fund and sales receipts, strictly following cash handling and security procedures.
Maintain accuracy in all reports, records, and inventories, ensuring compliance with company policies.
Inform your District Manager of any planned absences during work hours.
Safeguard the confidentiality of store sales and company information.
Obtain District Manager approval for expenditures over $50.00.
Adhere to the working hours designated by your District Manager and embrace additional responsibilities as required.
Implement corporate initiatives, including incentive plans and promotions, to enhance associate and customer experiences.
Exhibit exemplary leadership qualities through professionalism, effective communication, knowledge, and sound judgment to elevate store morale.

Required Skills

Proven planning, coaching, and analytical skills.
Exceptional written and verbal communication abilities in English.
A team-oriented mindset that promotes collaborative work.

Qualifications

High School Diploma or GED is required; an AS/AA degree with two years of related experience is preferred.
A minimum of three years’ experience in store management.

Career Growth Opportunities

This position offers a pathway for professional development and advancement within the organization, empowering you to expand your leadership skills and career trajectory.

Company Culture and Values

Our company is dedicated to fostering a positive and inclusive work environment that emphasizes teamwork, accountability, and continuous improvement. Join us in cultivating a culture where every team member contributes to our collective success.

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