Live Chat Assistant – Work from home -id-113

Job Description:

Lennar, a leading homebuilder in the United States, is seeking a passionate and energetic Live Chat Assistant to join our team on a part-time basis. This position will allow you to work from the comfort of your own home, providing support to our customers in New York City, New York…

Responsibilities:


– Engage with customers through live chat to provide assistance and answer any inquiries they may have about our products and services
– Provide accurate and timely information to customers, ensuring a high level of customer satisfaction
– Analyze customer needs and recommend appropriate solutions or products
– Manage multiple chat conversations simultaneously while maintaining a high level of professionalism and efficiency
– Collaborate with other team members to ensure consistent and accurate information is provided to customers
– Uphold the highest standards of ethical conduct and integrity in all interactions with customers

Requirements:


– 1 year of experience in customer service or a related field
– Strong communication skills and the ability to effectively engage with customers in a virtual setting
– Excellent time management skills and the ability to prioritize tasks effectively
– Analytical skills to assess customer needs and provide appropriate solutions
– Passion for providing exceptional customer service and a positive attitude
– Energetic personality with a willingness to learn and grow in a fast-paced environment

Benefits:


– Training and professional development opportunities to enhance your skills and knowledge
– Free food provided during training sessions
– Dental insurance coverage for eligible employees

Equal Opportunity Statement:


Lennar is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status. All qualified applicants will receive consideration for employment.

If you meet the requirements and are excited about the opportunity to join our team as a Live Chat Assistant, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Live Chat Assistant – Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs

 

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

Related Posts