Help Desk / Microsoft Support ID-11156
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows Remote Technical Support position to support clients on a full-time basis.
Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.
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Must Be Experienced And Proficient In
Remote Software Technologies
VPN Connectivity and TCP/IP LAN Networks
Windows Troubleshooting
Printer Troubleshooting
Office 365 and Cloud Applications
Critical Thinker
Ideal Candidates Should Be Able To
- Provide general desktop, user and hardware support
- Provide proactive system maintenance including backup solutions
- Provide general connectivity and troubleshooting support
- Provide network and server support
- Provide good communication skills and documentation