Fully Remote Intake Specialist (Part-time & Fulltime | Flexible Hours Day * Night Shifts) ID-10175

The Rothenberg Law Firm (injurylawyer.com) is looking for an Intake Specialist. In this position you handle inbound calls and inquiries from clients contacting the firm regarding a potential injury case. You obtain detailed information regarding the incident so it can be reviewed by an attorney. It’s the responsibility of the Intake Specialist to gather very specific details based on the type of incident being reported.

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Specialists also follow-up with all clients regarding next steps and work with co-counsel to ensure all clients have an excellent customer experience with our firm.

 

If you're interested in learning all about personal injury law and want to work with a family owned and operated law firm, this could be the perfect fit for you.

 

Requirements:

 

Customer Service Experience

Excellent Telephone Etiquette

Ability to Multitask and Handle Competing Priorities

Computer Proficiency

Detail Oriented

Salesforce Experience a Plus

Legal Experience a Plus

Ability to Speak Fluent Spanish a Plus

Job Type: Full-time

 

Pay: $43,547.00 - $47,285.00 per year

 

Benefits:

 

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule:

 

8 hour shift

Afternoon shift

Monday to Friday

Morning shift

Night shift

Experience:

 

Customer Service: 2 years (Preferred)

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