Digital Transformation Specialist ID-10944
The Digital Transformation Specialist serves a vital role in supporting the Digital Transformation Manager by coordinating digital and operational projects within the Digitalization team. This involves communicating project information to stakeholders, identifying new requirements, soliciting feedback from customers and employees, and analyzing metrics and capture rates.
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The Digital Transformation Specialist also reviews and edits project deliverables, observing existing project practices to propose efficiency improvements under the Digital Transformation Manager's guidance, and ensuring effective project planning and organization.
This full-time role is based in the Arlington, Virginia, office and reports to the Digital Transformation Manager.
Essential Functions
- Establish strong relationships with sales force and select operations managers for seamless inter-departmental communication
- Utilize data analytics tools to gather insights into customer behavior, product performance, and market trends, using this data to inform decision-making processes
- Contribute to client retention and acquisition efforts, strengthening the Company’s relationships with existing and potential clients
- Identify opportunities for procedural improvements through analysis of current operational methods
- Identify and secure requirements for the business analytics department to support data-driven decision-making
- Various tasks, projects and responsibilities as assigned
Competencies
- An analytical mind with strong attention to detail
- Knowledge of data analysis, inventory management software, and forecasting techniques
- Highly organized and detail-oriented with a passion for ensuring projects proceed
- Ability and desire to work collaboratively and independently to ensure successful project execution
- Working knowledge of necessary industry-related tools
- Strong interpersonal skills and extreme resourcefulness
- Proven ability to complete projects according to outlined scope, budget, and timeline
Education & Experience
- Bachelor’s degree from an accredited college or university in a relevant field, or relevant work experience
- Experience seeing projects through the full life cycle