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100% Remote State Farm Office Team-Member id-654

Job Description

Are you someone who likes talking to people? Do you enjoy helping others and working with the public? If your answer is yes, working for a State Farm independent contractor agent may be the career for you!

Responsibilities

· Answer incoming phone calls with a positive and friendly attitude, accurately taking messages and helping customers.

· Communicate billing information to customers, process payments, handle policy changes, and update account and policy details independently.

· Utilize various communication channels (email, phone, chat) to interact with State Farm support departments, ensuring timely relay of information and updates to customers.

· Accurately document all customer interactions, including calls, emails, and text exchanges, using a customer relationship management software.

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As an Agent Team Member, you will receive...

  • Flexible paid time off (vacation and personal/sick days)
  • Flexible work from home schedule
  • Independent working environment
  • Holiday Bonus

Education, Experience, and Licensure Requirements

  • Previous State Farm experience 1+ year
  • Competence in State Farm Application (ECRM, SF Connect, NECHO, SFPP)
  • Excellent communication skills - written, verbal and listening
  • Active Property & Casualty Insurance license in Oregon
  • People oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

Job Type: Full-time

Pay: $25.00 per hour starting

Expected hours: 40 per week

Supplemental pay types:

  • Bonus opportunities

Weekly day range:

  • Monday to Friday

Work setting:

  • 100% Remote

License/Certification:

  • Property & Casualty Insurance Producer License (Required)

Ability to Commute:

  • None

Ability to Relocate:

  • None

Work Location: 100% Remote

Company Description
High producing State Farm agency seeking individuals who enjoy interacting with people and providing excellent customer service. As a member of our team, you will have, flexible hours, independent work environment and competitive pay. If you are detail-oriented, proactive in problem-solving, and have excellent communication skills, we encourage you to apply!
Why Work Here?
Job stability in a recession proof industry, competitive pay, exceptional work-life balance helping other people!

High producing State Farm agency seeking individuals who enjoy interacting with people and providing excellent customer service. As a member of our team, you will have, flexible hours, independent work environment and competitive pay. If you are detail-oriented, proactive in problem-solving, and have excellent communication skills, we encourage you to apply!

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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